Refund & Cancellation Policy

I want you to buy with confidence. Here's my refund promise for each Divaily offer, so you know exactly what to expect.

$97 Products

The Future Needs What You Know (Personal Brand, Nonprofit and Automation Editions), The Divaily Brand Engine, The Divaily Business Engine, The Divaily Voice & Brand Builder, Divaily Client Magnet, The Landing Page Intake Kit and Write Your Book in Your Voice.

You have 7 days from the date of purchase to try your product. Open it, explore the materials, and start the work.

If it's not right for you, email me within those 7 days for a full refund — no forms, no hard feelings.

$19 Tools

The Email Sequence Kit, The Social Media Scheduler, and Creating Your Own Personal YouTube AI Team.

You have 7 days from the date of purchase to try your tool. If it's not right for you, email me within those 7 days for a full refund.

$497 Guided Products

The Divaily Guided Build (Personal Brand, Nonprofit and Automation Editions), The Landing Page Intake Kit — Guided, and Write Your Book in Your Voice — Guided.

You can request a full refund within 7 days of purchase, provided your personalized work has not begun.

Personalized work begins when I answer your first voice question or start your first review, whichever happens first. The refund window ends after 7 days or when that personalized work begins, whichever comes first. A welcome email or general message does not count as personalized work.

For products that include a one-hour session, the refund window closes once your session is booked.

Once personalized work begins, this offer is nonrefundable.

Divaily VIP — $67 per Month

Your membership starts with a 14-day free trial. Cancel anytime during the trial and you will not be charged.

After the trial, you can cancel anytime to stop future renewals. Monthly payments are nonrefundable, and there are no partial refunds for unused time.

When you cancel, you keep access through the end of the billing period you've paid for.

VIP access included with another purchase, such as a free month or free access during coaching, has nothing to refund.

Divaily Private Coaching

Full refund if you ask within 7 days of purchase and before your kickoff session. Once your kickoff has taken place, coaching is nonrefundable. Your full terms are in the coaching agreement on each coaching page, which you agree to when you purchase.

Custom Done-for-You Work

Custom setup work is quoted and agreed on separately, with its own terms, after a call with me.

Free Products

Free products, like The Divaily Time Audit and the free community gifts, have nothing to refund.

How to Request a Refund

Email support@divaily.com with the subject "Refund request." Include the product name and the email address you used to purchase.

I'll issue refunds that meet the terms above within 5 business days to your original payment method. Your bank or payment provider may take additional time to post the refund.

When a purchase is refunded, access to that product or membership ends.

— Diana

Founder, Divaily